Policies

Welcome to Handicrafts By Iris. Everything in my shop is hand made to your order in my smoke free home.

I accept only PayPal right now. Items ship within one business day of payment being received, unless otherwise specified in the item description.

I ship via USPS Priority Mail.  I add delivery confirmation, just in case the order gets lost or misplaced, so it can be found and delivered promptly. I carry insurance for lost/missing packages as well.  Due to postal delays I can’t guarantee an exact arrival date, only shipping date.

However I do not take responsibility for packages marked as delivered. Buyers are responsible for having a safe location for deliveries.

I also ship international, though shipping times depend on location.  International buyers are responsible for any customs, duties and VATs on their orders.

If an item is lost or damaged in shipping I will replace it promptly, with no extra charge to you.

If you want an item in my shop but don’t like the color of the one posted, email me with your preferred color, though I can’t guarantee exact shades.

All custom made items are nonrefundable.

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